Weekly Help Desk Notes 10-30-19

Alert Weekly Help Desk Notes & Support Survey!

Welcome to your weekly Help Desk Notes and Support Survey!


IAUA Sponsors!

Thank you to our IAUA Sponsors!
These Alert partners have worked with us to create industry-leading innovations,
are supportive of our users and our Conference, and develop inventive and
cost-saving efficiencies for all of you.

Join me in thanking our IAUA Sponsors for their support!

Vizion360, a Business Intelligence and Data Analytics company based out of
Cleveland, Ohio will demo their dynamic Impact Analytics cloud-based Business
Intelligence solution that provides unprecedented visibility and access to their
Alert data like never before seen. The Vizion360 reporting platform,
featuring Microsoft Power BI, provides up-to-date access to all Alert data,
data drill-down and drill-through functionality and allows users the
ability to get answers to their business questions quicker and faster.

Implementation is quick and easy as Vizion360 connects right into your Alert
system to extract and automate the data daily allowing for proactive decision
making and better insights into the day-to-day operations.
At Vizion360, WE MAKE DATA WORK.


Longtime Alert User Conference sponsor and partner Approval Code is proud
to once again sponsor IAUA in 2019! Not only will Approval Code Sponsor a lunch, but Kirk
himself will demo the gateway in an IAUA class.
Come see for yourself a superior PAYware alternative!

Alert has developed an integration to Approval Code and many happy clients have moved
off the PAYware Connect platform on to Approval Code. EMV units can be used
with this new interface, and less expensive processing rates are available to Alert clients.
Finally, no gateway charges fromVeriFone!



October Support Survey 

You guys must love your coffee as much as we do! Thanks for completing
our October Support survey, so you can be entered into a drawing for a
$50 Starbucks or Dunkin’ gift card. We love your feedback!

All you have to do is let us know how we’re doing in our Support Survey!

Our favorite comment this week:
Jason handled our Counter Down issue quickly and with kindness
(on a Saturday morning!) Many thanks!

Click HERE to take the survey!


Alert User Group Registration!

It’s not too late to register for IAUA! Click HERE
and visit our Website for more information.

Join fellow Alert rental equipment industry software users for our 34th annual User Conference!
The dates are Sunday, November 10th – Tuesday, November 12th.

Friendly Reminder: to those of you who won’t be attending the IAUA Conference,
please hold your non-urgent Support Calls until the conference is over since our
Help Desk will be a skeleton crew. Thanks!

This week’s featured class is Lunch! All meals are included with your registration fee
(2 dinners, 2 breakfasts, 2 lunches, and some snacks/beverages.) Lunch on Monday
will be the IAUA business meeting, where Robb Corwin and the rest of the
IAUA board will discuss important issues without any Alert staff present.
Don’t miss this opportunity for participation!

Have a suggestion for working dinner and lunch topics? Let us know at iaua@alertms.com.

The IAUA Board sent an email with a survey asking for feedback for those of you
who aren’t able to attend. If you missed that email, or would like to provide
us anonymous feedback, please complete the survey. Thank you!


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