Operational Intelligence Systems

Everything you need in software features and bolt-on hardware to make ticket management more efficient and profitable.

Software as smart as you

With features such as fully integrated credit card processing, signature capture, email, barcoding capabilities, and a specialized printer productivity suite, Alert’s operational intelligence features are configured to save you time and money.

Alert offers a multitude of time-saving features such as ID Scanning, QuickCheck with AutoClose, Rain Days, Sales to Rent, and Ticket Location Change. Another smart way to increase productivity is to take advantage of Alert’s capability of electronically attaching documents throughout the system, making them available within your organization from anywhere.

These features not only reduce touch-costs, they increase your staff’s productivity, make your tickets more accurate, and reduce duplication of effort.

  • Process credit cards in person, electronically, automatically, and online - all while keeping your own processor.
  • Capture signatures both in the store and electronically
  • Email with no third-party product required
  • Barcode everything from your rental contracts to your inventory
  • Split ticket for missing items, and merge tickets for large orders
operationalintelligence

Software doesn’t solve problems. People do.

Alert is committed to being your business partner – not simply a vendor.

Integrated Credit Card

Completely integrated, you can process credit cards on your website, via email, or at the counter. Alert partners with a variety of secure gateways.

Barcoding

Barcode tickets for quick check in and the tickets can optionally auto-close. Assets can be barcoded and easily added to tickets. Scan an asset to quickly find its associated ticket.

Electronic Signature Capture

Capture signatures via email, or via tablet or topaz signature device at the rental counter. Signatures are stored as part of the ticket log file.

Splitting & Merging Tickets

For ease of operations, Alert allows you to bill what’s been returned, split what hasn’t, and merge tickets for your customers’ convenience.

Reduce friction with your customers

Alert wants to help you find better ways to interact with your customers. Using sophisticated technology is a surefire way to make it easier for you achieve this goal. With solutions such as signature capture and credit card processing all through email, your customers won’t have to lift anything but a digital finger to sign contracts, make payments, and accept terms and conditions. Technology in person can speed up the ticket process and not waste your customers’ precious time.

Credit card numbers and signatures are securely saved so you don’t waste any time duplicating efforts retrieving the information. All Alert’s operational intelligence tools make it easy for your customers to see clean, accurate, easy-to-read contracts. The easier you make it for your customers to do business with you, the more likely they are to come back.

Request a demo

Ready to learn more? One of our expert Application Consultants will customize a demonstration specifically tailored to your business.